(801) 599-4836 phil.blair@century21.com

Property Management Services

TENANT SCREENING

 

WE WILL FIND THE BEST TENANTS FOR YOUR PROPERTY

One of the most important (if not *the* most important) responsibilities of a property manager is to find the ideal tenant for your rental property. At C21 Everest, we firmly believe in the fact that a good tenant is the foundation of a good business, and find it unfortunate to see several property managers bailing on this.

Authentic as it may seem, relying solely on one’s gut is no way to screen tenants. Such a strategy will only bring serious consequences for your property. As your property manager, we don’t believe in leaving the health and safety of your prized investment up to chance. Rather, we have our team of professionals focus on finding quality tenants who will value your property, pay the rent in a timely manner, and finally, leave the home in good shape.

 

Our screening process includes the following steps:

Comprehensive Identity and Background Checks:

Icon for Tenant ScreeningThe first thing we do when we receive a rental application, is verify the identity and history of the would-be tenant. Not only do we verify the photo ID of every applicant who is over 18, we also perform extensive state and national-level background checks. This takes a look at the applicant’s criminal history to ensure that they don’t pose any kind of threat to your property.

 

Verification of Financial Qualifications:

To be eligible to rent a property managed by C21 Everest, every tenant must be able to meet certain income requirements. As a part of our screening process, we take a number of actions to verify the financial qualifications of the applicants. This includes pulling their credit reports, verifying their payment history, looking at the statuses of their current account, and their judgment history. We also contact their employers in order to confirm their income information.

 

Review of Rental History:

The past behavior of a tenant is a reflection of how they are most likely to treat your investment property. As a part of our screening process, we review every applicant’s rental history by checking if they have ever been evicted, and to that end follow up with their past landlords.

Furthermore, we look for details of their payment history. how they left the property they had previously rented, and whether any nuisance complaints were filed against them.

MARKETING YOUR PROPERTY

 

FINDING THE RIGHT TENANT IN TIME

Many property managers are known to simply whip up a quick classified ad and print it in the local paper. At Century 21 Everest, we have a completely different approach. Not only do we use several marketing tools to find a good renter as quickly and efficiently as possible, we also keep looking for better and more innovative ways to market your property. Most clients who have worked with us have seen a marked decrease in their vacancy. Our aim is to find you a quality tenant for your rental property in under 30 days.

At C21 Everest, we have a very simple, yet effective approach to property marketing. When marketing your property, we take into consideration three important factors, namely:

Icon for Marketing Property– Price:

The popularity and attractiveness of your property is completely dependent upon the price set for it. At Century 21 Everest, we make our pricing decision on the basis of prices of homes similar to yours that have been rented recently in the local market.

– Presentation:

We have a thorough understanding of what modern renters are looking for. We use this knowledge to help property owners market their homes. Our team of professional property managers makes recommendations to improve the visual appeal of your property. Additionally, we use feedback we receive from showings to make changes if required.

– Promotion:

Last but not the least, promotion is the key to unlocking the true potential of your property. Our property management team does everything possible to help drive the traffic towards your property. They use a variety of marketing tools, from digital listings, yards signs, and print ads, to our one-of-a-kind referral program. Other than publicizing vacancies on our website, we also syndicate your property’s advertisement across popular real estate destinations throughout the internet, such as Trulia, Craigslist and Zillow.

MAINTENANCE MANAGEMENT

 

WE OFFER A SIMPLE-YET-UNIQUE ALTERNATIVE TO DO-IT-YOURSELF MAINTENANCE

As a fact, every rental property needs some kind of ongoing maintenance. Plumbing problems, electrical issues, failing appliances, HVAC Icon for Rental Property Maintenanceproblems – any residential home is bound to face such problems. By responding to such issues as soon as possible, tenants will be satisfied and your investment’s health will be greatly protected. Sadly, most homeowners fail to do so, partly because they cannot devote the time and effort and partly because they feel overwhelmed. That is where we come in.

 

OUR VENDORS MAKE SURE TO KEEP YOUR PROPERTY IN GOOD CONDITION

Upon receiving a request for repair, we immediately contact our trusted vendors. Throughout our years of operations we have built great partnerships with quite a number of local service providers. These trusted contractors ensure that any repairs and/or maintenance work done complies with all housing codes, and renders the high-quality services that your rental investment needs.

COLLECTION AND PAYMENT OF RENT

 

WE SECURE YOUR EARNINGS ON TIME, EACH AND EVERY MONTH

We fully understand the value of protecting your income. When tenants get in the habit of making late rental payments it often creates a “domino effect,” which becomes the cause of numerous problems. To avoid this, we have strict collection rules in place.

 

Icon for Collection of RentYOUR EARNINGS ARRIVE ON TIME

To disburse rent as quickly as possible, our accounting team processes all incoming rent payments and resolve any outstanding balances on your account. Given that most of our client-landlords are actually based out-of-state, having direct deposit becomes a much more feasible option to receive your monthly earnings. Additionally, we also find alternatives for clients who have specific needs.

EVICTION PROTECTION

 

IF THINGS GO SOUTH, WE TAKE THE MANTLE

Frankly speaking, evictions are nothing less than a pain. At C21 Everest, we truly believe in prevention being better than cure, and to that end perceive the best approach to evictions to ensure that they never happen in the first place.

This is done by thoroughly screening each and every application we receive. We only consider those tenants who come out highly qualified.

That said, sometimes evictions just have to be dealt with, and when such a situation arises, it is our job to remove the difficult tenant from your property, get your home back on the market, and choose a new tenant in time.

 

WE IMMEDIATELY DEAL WITH TENANT PROBLEMS

We have a strict policy in place and according to that policy, rent is due on the first day of the month. Other than that, the tenant is required to keep his/her home in good condition. In the event the renter fails to uphold even one of the rules, we take necessary actions to correct the problem. We conduct regular inspections to identify warning signs, if any, which could lead to an eviction in the future. We also serve tenants who pay their rent late (or fail to pay them altogether) with follow-up calls and legal notices.

 

OUR TEAM HANDLES THE EVICTION PROCESS

While we are generally able to come to an agreeable solution with our tenants, we also make no hesitation in starting the eviction process should things go south. Other than serving a legal notice of the impending eviction via an attorney, we will also handle everything related to the turnover, including move-out instructions which we will give to the tenant.

 

GREAT NEW TENANTS FILL YOUR VACANCY

In case we determine that an eviction is absolutely necessary, we start (or rather, restart ) the marketing process alongside the eviction. An empty property generates costs, but no income. That is why we want your property to be occupied by a renter as soon as possible. In case we are required to repair any damages done to the property after the departure of the evicted tenant, we will send our vendors immediately who will restore your home to its pristine condition.